CortiezWear Return Policy
At CortiezWear, your satisfaction is our top priority. We offer a 30-day free and easy return policy to ensure that your shopping experience is worry-free.
Return Period
You may return eligible items within 30 days of receiving your order.
Conditions for Return
To qualify for a return:
Items must be unused and unworn
Must be returned in original packaging
All tags, accessories, and documentation must be included
Proof of purchase (e.g., order confirmation) is required
Free Return Shipping
We offer free return shipping on all eligible orders. You will receive a prepaid shipping label once your return request is approved.
How to Initiate a Return
Step 1: Contact Customer Support
Email us at info@cortiezwear.shop with the following details:
Your full name and order number
Items you wish to return
Reason for the return
Step 2: Receive Return Authorization
You will receive a Return Authorization Number and instructions.
Step 3: Prepare the Package
Carefully repack the item(s) in original packaging with all included components.
Step 4: Attach Prepaid Label
Print and attach the prepaid return label sent to your email.
Step 5: Ship the Package
Drop off the package at your nearest location of the designated shipping carrier.
Non-Returnable Items
The following items cannot be returned:
Items marked as final sale
Underwear or intimate wear due to hygiene standards
Items returned after the 30-day window
Return Contact Information
Company Name: CortiezWear
Address: 20-22 Hogarth Rd,
Earls Court, London, SW5 0PT
United Kingdom
Contact:
Phone: +44 020 7373 6155
Email: info@cortiezwear.shop
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (UK Time)
